The capital's refining plant Tau-Ken Altyn could sell gold to Kazakh jewelers in installments and at a discount, believes Zhaniya Dabyr, a representative of Kazakhyuvelir. This was reported by Qazaqyia.kz citing Kursiv Media.
In addition, jewelers propose to ban Kazakh citizens from returning purchased items for subjective reasons. This should help develop the domestic production of jewelry from local gold.
"The production of jewelry companies is experiencing a number of difficulties, the main ones being the high cost of raw materials, limited access to financing, the shadow market, lack of state support, lack of systematic promotion to the foreign market and tax incentives," she said during the AMM-2026 mining congress.
According to her, this hinders the development of Kazakh jewelers. In this regard, she, in particular, asked for certain changes in the existing procedure for selling gold by Tau-Ken Altyn (the capital's refining plant, part of Tau-Ken Samruk).
"We propose to expand the mechanism for selling gold to domestic producers. Provide a more flexible system – installments, fix the price of gold on the date of purchase, consider discounts for domestic producers and additional preferences for export-oriented companies," Dabyr said.
She also proposed creating a special preferential financing program for jewelry companies so that they could invest this money in production and business expansion. This includes benefits for equipment leasing, subsidizing interest rates, and state guarantees for investment projects.
In addition, Kazakhyuvelir proposes creating a digital accounting system for the jewelry market — manufacturers, sellers, including online stores.
"We also consider it important to establish the responsibility of marketplaces for checking sellers and the origin of products sold," Dabyr said.
Jewelers proposed banning consumers from returning purchased items
She also proposed taking measures to combat so-called consumer terrorism, when a buyer receives a piece of jewelry, wears it to events, and then returns it, citing only that the item did not suit them. According to her, this leads to losses for jewelers, so it is necessary to make appropriate changes to existing consumer protection norms to exclude jewelry from return requirements.
"We propose to consider the possibility of amending the law on consumer protection, providing for the inclusion of jewelry in the list of goods not subject to return or exchange for subjective reasons. At the same time, the right to return or replacement should be fully preserved in case of detection of manufacturing defects, hidden defects, or non-compliance of goods with established quality requirements," Dabyr said.
Representatives of jewelry companies also complained that they are currently facing competition from sellers who, without having stores, sell items via Instagram. In addition, according to them, marketplaces retain the possibility of gray sales of jewelry, despite complaints from legal sellers.