If treatment has caused harm to health, a patient in Kazakhstan can receive compensation from an insurance company. Over the past two years, 502.6 million tenge has been paid to patients and their families under this mechanism. This was reported by Qazaqyia.kz citing Kursiv Media.
According to the ministry, the system has been in operation since October 2024. As of September 1, 2026, 178,296 medical workers are insured: 155,856 in state medical organizations and 22,440 in private ones. Since the beginning of 2026, medical organizations have concluded 1,867 insurance contracts, and 112 payments have been made.
"The patient does not need to independently recover this amount directly from the medical worker," the statement says.
If a patient or their legal representative believes that harm to life or health was caused during the provision of medical care, they have the right to contact the medical organization. The case will be reviewed by an independent expert commission.
It includes specialized specialists, representatives of professional medical communities and the insurance organization participating in the Unified Insurance Pool. Employees of the medical organization where the case under review occurred are not included in the commission.
Experts study medical documents and the circumstances of care provision. If the insured event is confirmed, the insurance organization makes a payment to the patient or their representative in accordance with the procedure established by law.
Insurance of medical workers is paid for by the medical organization. When an insured event occurs, compensation within the established limits is covered by the insurance company. This protects medical workers from having to pay such an amount themselves.
Earlier, Kursiv wrote that Kazakhstan wants to introduce mandatory medical insurance for foreign tourists.
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