The administration of the Almaty metro has explained the cause of the long queue at the entrance today. This was reported by Qazaqyia.kz citing Sputnik Kazakhstan.

This morning, hundreds of people were unable to enter the metro. Among them were passengers with children.

According to information distributed by the metro administration, at 06:30 the QR-code payment service of the Oñai system stopped working at all stations.

"However, other payment methods were operating normally. In particular, it was possible to use the Oñai transport card, bank cards, Apple Pay, Samsung Pay, as well as paper QR tickets. And at 09:30 the malfunction in the QR payment system was completely eliminated. The service is currently working," specialists said.

It is worth noting that last week a bomb threat was reported at the Raıymbek station of the Almaty metro. After the bomb report, an inspection was carried out in the Almaty metro.